Petex is recognized as a leading buying agent, exporter and product development company and represents importers, buying groups and retail operations around the world. The company principals have over 35 years of experience in the international pet market and sourcing of pet accessories in Asia. Located in Hong Kong, our office and staff have easy access to product sourcing all over Asia.

In addition to sourcing customer inquiries on open market items, we also believe in aggressive new product development and have a staff of designers and new product managers devoted to new product development. We anticipate introducing a large variety of exciting new products to our customers annually. Our staff are well acquainted with the pet market and attend all major pet accessory shows around the world including GPE (U.S.), Petindex (U.K.), Interzoo (Germany), Zoomark (Italy) and many more.

In addition to our sourcing and trading business, Petex also engages in factory financing, raw material purchases and joint venture investment in new pet accessory factories. We are constantly searching for new low cost, high quality sources for our clients. Development of proprietary product lines for specific customers is a major focus of our company.

Petex employs a capable, multi-lingual staff specializing in trade and development of products in these categories:

DOG, CAT, FISH, BIRD, REPTILE, SMALL ANIMAL, EQUINE

Petex Provides the following services to its clients:

• Professional sourcing and negotiation
• Inspection of production and shipment of goods
• Shipping and consolidation of merchandise at favorable rates
• Enable all clients to take advantage of pooled buying power and freight contracts
• Keep clients informed of new items, trends and other pertinent information in the pet accessory market
• Investigate capabilities of new sources and report to clients accordingly
• Handle all communications, clerical work and follow-up between clients and manufacturers
• Coordinate sampling, labeling, packaging and export packaging
• Perform advance-market research prior to the client's arrival in the Orient
• Ensure that production proceeds on time, and is of precisely the correct quality prior to shipment
• Transmit urgent information to clients by E.D.I., Internet, CD-Rom, fax or phone
• Supply clients once-monthly status reports on each and every order
• Comfortable showroom featuring the newest pet products from around the world
• Arrange transport to/from airports, hotel reservations, ticket confirmations, visa applications
• Computerized quotation sheets
• Planogram and artwork development on-site by qualified graphic artists and merchandise specialists

Rigid, uncompromising Quality Control is key to the success Petex has enjoyed. In order to ensure complete customer satisfaction and total compliance, we carefully review all customer specifications with the clients and factories. Inspection is carried out at every stage of production and special attention is paid to safety and quality regulations as required by the country of importation. When necessary, Petex can coordinate independent laboratory testing to back up their own inspection.

Mission Statement

Petex and all its employees will always conduct our business with uncompromising honesty, integrity and confidentiality and will always work for the total satisfaction of our clients. We will provide products and services of the greatest possible value and work eagerly to earn the trust and confidence of our clients.